Privacy Policy (POPIA Compliance)

Effective Date: 23 July 2025
Business Name: Khetho’s Enterprise
Contact Email: info@khethosenterprise.co.za
Contact Number: 064 750 8349

1. Our Commitment to Your Privacy

At Khetho’s Enterprise, we respect your right to privacy and the protection of your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This policy explains how we collect, use, store and protect your information when you interact with us.

2. Information We Collect

We may collect and process the following personal information:

• Your name and contact details (phone number, email address, WhatsApp number) when you place an order or send us a message.

• Delivery address or location details when required for special orders.

• Any additional information you provide voluntarily via forms, WhatsApp or email.

3. How We Use Your Information

We use your information only for:

• Processing and delivering your orders.

• Responding to your enquiries.

• Sending you updates about your order or services (if you consent).

• Fulfilling our legal obligations.

We do not sell or share your personal information with third parties for marketing purposes.

4. How We Protect Your Information

We take all reasonable steps to protect your personal data from loss, misuse, unauthorised access, and disclosure.
Your information is stored securely and only accessed by authorised personnel.

5. Sharing of Information

We may share information with service providers strictly necessary to perform our services (for example, a delivery driver).
They are required to keep your information confidential and use it only for the services we request.

6. Your Rights

In terms of POPIA, you have the right to:

• Request access to the personal information we hold about you.

• Ask us to correct or delete your information.

• Object to the processing of your information.

• Withdraw consent at any time.

To exercise these rights, contact us at info@khethosenterprise.co.za.

7. Retention of Information

We keep your information only as long as necessary to provide our services and comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.

If you have any questions about this policy or how we handle your data, please contact us at info@khethosenterprise.co.za or call 064 750 8349.